Terms of Service

1. Who we are and what these terms cover

RivalMove ("RivalMove", "we", "us") is operated by Gianmarco Gavazzi (sole proprietorship, Italy). Contact: info@rivalmove.com.

These Terms of Service ("Terms") govern your access to and use of the website rivalmove.com and the RivalMove application (together, the "Service"). By creating an account or using the Service you agree to these Terms. If you use the Service on behalf of a company, you confirm you are authorised to bind it, and "you" means that company.

2. The Service

RivalMove monitors publicly accessible web pages that you or the catalog designate (changelogs, release notes, blogs, roadmaps, RSS feeds, GitHub releases), detects changes, and uses automated systems — including large language models — to extract, classify and summarise updates, compute momentum scores, infer possible roadmaps and generate reports and insights ("Intelligence").

We only fetch pages that are publicly reachable without authentication, we identify our crawler with a dedicated user agent, and we respect robots.txt. We do not bypass access controls, paywalls or anti-bot measures.

3. AI-generated content — no guarantee of accuracy

Intelligence is produced automatically from public signals. It may be incomplete, out of date, misclassified or simply wrong. In particular, "inferred roadmaps", momentum arrows, direction summaries and analyst insights are hypotheses, not statements of fact about any company, and must not be presented as such.

You are responsible for verifying any Intelligence before relying on it for business, investment, legal or other decisions. Every item links to the public source it was derived from so you can check it.

4. Accounts

You must be at least 18 years old. You are responsible for your credentials and for all activity under your account. Keep your contact email current. You may sign in with a password or with Google; either way the same account rules apply.

Each account has a workspace. Plans, competitor limits and billing are attached to the workspace.

5. Acceptable use

You agree not to: (a) add sources you are not entitled to monitor or that are not publicly accessible; (b) use the Service to harass, defame or unlawfully surveil any person; (c) resell, scrape, reverse-engineer or bulk-export the Service or its Intelligence except through features we provide; (d) interfere with the Service or exceed reasonable usage that degrades it for others; (e) use the Service in breach of any law, including data-protection and competition law.

You are responsible for how you use Intelligence about third parties, including any competitor named in the catalog. Company names and logos shown in the Service belong to their respective owners and are used only to identify the monitored source; no affiliation or endorsement is implied.

6. Plans, payment and cancellation

The Free plan is limited (currently one competitor). Paid plans (Starter, Growth, Pro) are billed monthly or yearly in advance through Stripe; prices are shown on the pricing page and include or exclude VAT as indicated at checkout. Subscriptions renew automatically until cancelled.

You can cancel at any time from Settings → Plan (Stripe customer portal). Cancellation takes effect at the end of the current billing period; you keep paid features until then. Except where the law requires otherwise, fees already paid are non-refundable. If you are a consumer in the EU, you may have a 14-day right of withdrawal unless you asked us to start the service immediately.

We may change prices with at least 30 days' notice by email; the new price applies from your next renewal.

7. Your content and data

You keep all rights to the competitors, sources, questions, notes and reports you create ("Your Content"). You grant us a licence to store and process Your Content solely to provide the Service. Public shared cards (/i/…) are visible to anyone with the link until you delete them.

Personal data is handled as described in our Privacy Policy. Marketing emails are sent only with your consent, which you can withdraw in Settings.

8. Our intellectual property

The Service, its software, design, scoring methods and the RivalMove name and logo are ours or our licensors'. Aggregated, anonymised usage data and the public company catalog remain ours. You receive a limited, non-exclusive, non-transferable right to use the Service under these Terms.

9. Availability and changes

The Service is provided "as is" and "as available". We aim for high availability but do not guarantee uninterrupted operation; monitored websites may change, block crawlers or disappear, in which case a source may stop producing updates. We may modify or discontinue features, and will give reasonable notice for material changes to paid features.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, loss of profits, revenue, data or business opportunities, or for decisions taken on the basis of Intelligence. Our total liability for any claim relating to the Service is limited to the fees you paid us in the 12 months before the event giving rise to the claim (or €50 if you are on the Free plan).

Nothing in these Terms excludes liability that cannot be excluded by law, including for fraud, gross negligence or death or personal injury caused by negligence, nor the mandatory rights of consumers under EU and Italian law.

11. Termination

You may delete your account at any time by contacting us. We may suspend or terminate accounts that breach these Terms, abuse the Service or fail to pay, giving notice where reasonable. On termination we delete Your Content within 30 days, except where retention is required by law or for billing records.

12. Changes to these Terms

We may update these Terms. For material changes we will notify you by email or in the app at least 14 days before they take effect. Continued use after that date means you accept the new Terms.

13. Governing law

These Terms are governed by Italian law. Disputes are subject to the courts of the operator's seat in Italy, without prejudice to the mandatory jurisdiction rules protecting consumers. EU consumers may also use the European Online Dispute Resolution platform.